Question 1

How do I find a reliable IT company in Cairo?

Accepted Answer

Pick the service you need and your area on the search page. You'll see the verified companies that offer it and cover your area, each with a full profile and reviews from past customers.

Question 2

What services can I find?

Accepted Answer

CCTV and low current, networking and infrastructure, IT support and managed services, cybersecurity, cloud services, servers, telephony and unified communications, ERP and e-invoicing, audio visual, AI and automation, and web and mobile.

Question 3

Is IThub free for customers?

Accepted Answer

Yes. Searching, booking, RFQs and maintenance contract requests are completely free for customers, and we take no commission on the job. You pay the company directly in the way you agree.

Question 4

What is the difference between a booking and an RFQ?

Accepted Answer

A booking is a one-hour visit from one company you choose, best for small, clear tasks. An RFQ lets you list items and quantities once and send them to several companies, then compare their quotes and award one. It suits projects.

Question 5

What does verified mean?

Accepted Answer

Our team has reviewed the company's commercial register and tax card before publishing its profile. Verification confirms the company is real and registered, but it doesn't guarantee every job, which is why we show customer reviews.

Question 6

Can I request a quote without an account?

Accepted Answer

Yes, with the Quick Quotation button at the top of the page. Enter your name, email, mobile and what you need, and our team routes it to matching companies.

Question 7

Can several people in my company use the same account?

Accepted Answer

Yes. Business accounts can add branches and invite team members, and everyone works on the company's requests.

Question 8

When can I review a company?

Accepted Answer

After a booking is completed or a quote is awarded. You'll find the review link in your dashboard, and you can edit your review later.

Question 9

What is IThub for IT companies?

Accepted Answer

A channel for real requests from businesses looking for your services in your area: bookings, RFQs and maintenance contracts, with a dashboard to manage them and your team.

Question 10

How does my company join?

Accepted Answer

Send a registration request from the Join as a provider page. Our team contacts you and creates your company account; you complete the profile and upload documents, and after review your profile goes live with the verified badge.

Question 11

Which documents are needed for verification?

Accepted Answer

Mainly your commercial register and tax card. You can also add ITIDA registration or vendor certifications.

Question 12

Does IThub take a commission?

Accepted Answer

No. We take no share of your work. Your company subscribes to a fixed monthly or yearly plan that sets how many requests you can receive each month, and founding providers get three months free.

Question 13

How do leads reach me?

Accepted Answer

RFQs go automatically to verified companies that offer the requested category, cover the customer's area and have quota left on their plan. Bookings and maintenance contract requests are sent to you directly from your profile.

Question 14

What happens when my monthly quota runs out?

Accepted Answer

New requests of that type pause until the next month starts. You can upgrade to a higher plan at any time.

Question 15

Can my engineers use the platform?

Accepted Answer

Yes. Add your team members and set each role's permissions. A field engineer sees only the jobs assigned to them and updates their status.

Question 16

What does IThub offer suppliers?

Accepted Answer

A place to present your company and brands to the verified integrators who buy equipment for their customers' projects.

Question 17

Who can register as a supplier?

Accepted Answer

Manufacturers, agents, distributors and importers of IT hardware and software in Egypt.

Question 18

How do I join?

Accepted Answer

Fill in the supplier form, confirm your email and mobile and upload your commercial register. Our team reviews it, and once approved your company is shown to providers.

Question 19

Are there fees for suppliers?

Accepted Answer

No. Registration is free and we take no commission on any deal. Providers contact you directly and you agree terms between you.

Question 20

Who can see my company details?

Accepted Answer

Only verified providers registered on IThub, not the general public.

Question 21

What does IThub offer job seekers?

Accepted Answer

IT jobs posted by verified companies in Egypt, with a skill assessment that proves your level to employers.

Question 22

Who can apply?

Accepted Answer

Anyone with IT skills, from fresh graduates to senior professionals.

Question 23

How do I apply for a job?

Accepted Answer

Create an account, complete your profile, pass the skill assessment for your role, activate a Job Seeker Pass, then apply to the jobs that fit.

Question 24

What is the Job Seeker Pass?

Accepted Answer

A paid pass valid for 60 days for one job role, which lets you apply to jobs in that role. It is not refundable after activation.

Question 25

Can I upload my CV?

Accepted Answer

Yes. Upload it once to your profile and it is attached to your applications automatically; you can change it for any application.

Question 26

Are the jobs only in Cairo?

Accepted Answer

We start with Greater Cairo, and jobs also include remote and hybrid roles at verified companies across Egypt.

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